Business Continuity Solutions

Comtel Integrators Africa (Comtel) Business Continuity Solutions consider all aspects of the IT infrastructure, from physical housing to automatic failovers. IT consultants ensure business continuity by using an interactive and actionable strategy for aligning client IT services with real business needs. By working with you to determine critical IT services, Comtel's solution architects can develop and implement enterprise-wide solutions that lower risk, mitigate disruptions and reduce recovery time. Comtel experts know that whatever the cause, even a brief disruption of IT service can prove catastrophic.

Comtel Business Continuity Services and Solutions provide you with the ability to be more responsive, productive and resilient. Business Continuity Consulting Services include:

Business Requirements/Current Capability Assessment

Understand how your business and IT requirements match up and identify which areas are critical to your competitive advantage. Review the impact of downtime on your organization and determine the recovery time objective (RTO) and recovery point objective (RPO) for critical IT components.

- Review current IT recovery plans
- Identify vital business processes, applications, data, equipment, etc.
- Perform a business impact analysis and security vulnerability scan
- Determine disaster cost impact on business processes
- Review RTOs and RPOs

Continuity Management Future State/Roadmap

As your business grows and changes, so should your IT infrastructure. Comtel solution architects can help you plan for the future with the following services.

- Infrastructure review
- Current vs. future state gap analysis
- Review and documentation of
- Facilities requirements
- Physical systems
- Physical networks
- Physical storage
- Application requirements
- Define disaster recovery site requirements or managed services needs

Continuity Management Planning

Many organizations don't have the staff needed or time to document processes or procedures relating to their IT needs. Living documents help IT and business-side leaders stay on the same page in case of an IT outage. Comtel can help:

- Develop and document operational recovery policy and procedures
- Develop and document disaster declaration policy and procedures
- Develop and document IT service test policy and procedures
- Provide security policy compliance assessments
- Provide security policy workshops

Managed Services

Many IT organizations struggle with mundane and repetitive administration tasks that eat into the profitability and effectiveness of the company. Companies are forced to under-utilize highly-skilled resources to perform basic corrective action and "firefighting." This reduces your ability to respond to new projects and initiatives that will have a lasting impact on the bottom line.