The Power of Choice Is Yours

Why choose Online Services?

Today’s business world demands that technology add value and reduce costs. Comtel Integrators Africa provides Online Services from Microsoft that can aid relieve the burden of managing and maintaining business systems, freeing IT departments to focus on initiatives that can help deliver true competitive advantage. You don’t have to choose between the rich features of an on-premise client and the convenience of a cloud-based browser application. Instead, get the best of both—the high performance and interactivity of clients and servers, and the flexibility and low overhead of Internet applications.

Microsoft Office Live Meeting Service

Connect with your colleagues and engage your customers through real-time meetings, training sessions, and events—using only a PC with an Internet connection and basic software. Hosted Web conferencing from the Microsoft Office Live Meeting service can help give you the power to collaborate from virtually anywhere—set up project meetings, brainstorm ideas, edit files, collaborate on whiteboards, and negotiate deals without the cost and hassle of travel! Free your IT staff to focus on other important projects, and rely on Live Meeting to consistently deliver a high level of security, quality, and availability backed by a decade of operating experience.

Features

Interact with groups of up to 1,250 users, share presentations, collaborate on documents, and encourage participation with interactive tools.

Keep attendees engaged through integrated audio, video, and rich media.

Reduce training and deployment costs with a familiar look and feel and convenient Web-based hosting.

Benefits

Easily add unique interactive tools that work with existing systems and productivity applications.

Improve remote collaboration and increase meeting effectiveness with a familiar, easy-to-use interface.

Stay confident with proven 99.99% uptime availability and always-on encryption.

Microsoft Exchange Online

Microsoft Exchange Online is a hosted enterprise messaging solution based on Microsoft Exchange Server 2007 that helps give your business the protection it demands, the anywhere access employees want, and the operational efficiency your IT staff needs. Exchange Online extends rich capabilities to your users with a single sign-on, including e-mail, shared calendaring, and contacts. And it works with Active Directory to ensure that information is synchronized between your local and online directories, allowing your IT department to support a mix of hosted services and on-premise software. Additionally, Exchange Online supports business continuity and disaster recovery with cloud-based antivirus and spam filtering and high data center security standards.

Microsoft Online Services

Microsoft Online Services are available as both Standard and Dedicated offerings. The Standard offering is for customers who want rapid service adoption and a standardized administrative console. The Dedicated offering is for customers with more than 5,000 employees who are interested in having a dedicated architecture. Contact a service representative to ask about purchasing the Dedicated version of Exchange Online. Both sets of services deliver the same world-class communication and collaboration experience.

With Microsoft Online Services, you can:

Communicate and collaborate virtually anywhere in the way that works for you—including e-mail, document sharing, video, and intranet portal sites.

Get comprehensive security features for data and communications, high availability service access, and reliable datacenters, with 99.9 percent scheduled uptime backed by service level agreement.

Simplify your IT management and reduce IT operation costs with a service model that removes installation and maintenance hassles and allows you to focus on core business initiatives.

Microsoft SharePoint Online

Microsoft SharePoint Online provides a highly secure, central location where employees can efficiently collaborate with team members, find organizational resources, manage content and workflow, and gain the business insight to make better-informed decisions. Based on Microsoft Office SharePoint Server 2007, this Microsoft-hosted solution helps employees create and manage custom team and project-focused intranet sites for collaboration and document sharing. Users get the flexibility and customization they need to truly work efficiently across teams with tools like wikis, blogs, surveys, shared workspaces, and process workflows. And as a seamless extension of the Microsoft Office system, SharePoint Online is familiar and easy to use, and it enables collaboration within the applications your users already know.

Microsoft Office Communications Online

Microsoft Office Communications Online allows you to take advantage of industry-leading collaboration capabilities without managing your own infrastructure, server hardware, facilities, or hiring support staff. Microsoft provides a more secure environment than public instant messaging tools for sharing intellectual property and working within teams that are increasingly dispersed around the world.

The Office Communications Online solution provides a unified communications capability that helps people be more productive by enabling them to communicate easily with others in different locations or time zones using a range of different communication options, including text based instant messaging, voice, and video. Integration with programs across the Microsoft Office system—including Word, Excel, PowerPoint, OneNote, Groove, and SharePoint Server—gives information workers many different ways to communicate with each other via a consistent and simple user experience.

Office Communications Online is available as a Dedicated offering, for customers with more than 5,000 employees who want a dedicated architecture. Contact a service representative to ask about purchasing the Dedicated version of Office Communications Online.

Features

Instant messaging with text based chat, file transfer, 1:1 or peer-to-peer audio and video communication among users in your organization using the Microsoft's instant messaging and presence client on PCs and notebooks or Microsoft Windows Mobile devices.

Presence awareness, enabling users to detect another user's availability on the network to determine when a user is available to communicate.

Dedicated servers and networks providing you with logical and physical security.

Benefits

Access to instant messaging via your intranet and the Internet.

Service Level Agreements at the service, not just server level.

Service evolution that includes upgrades to new Office Communications Online release versions at no additional charge.

Disaster recovery services that provide full instant messaging and presence capability in an alternate and geographically diverse data center within 72 hours.

Microsoft Dynamics CRM Online

Businesses today need a better way to find, keep, and grow customer relationships. Microsoft Dynamics CRM Online combines the power of online services with the richness of your everyday productivity applications. It's optimized for business workgroups or departments who are looking to realize an immediate business impact with a system that quickly adapts to their unique business needs.

With Microsoft Dynamics CRM Online, you can quickly centralize customer information and streamline business processes with a solution that offers unmatched user adoption and business productivity. You can choose between the Professional edition at $39 per user/month and the Professional Plus edition at $59 per user/month to find the right fit for your business.

Features

Microsoft Dynamics CRM Online works in a way that is familiar to your users. Whether accessed through a browser or from within Microsoft Office Outlook, users can work in an environment they already use.

Import or migrate data from a variety of sources, easily and more efficiently. The Data Migration Wizard gives you a full-featured solution for quality and cleansed data.

Turn customer data into actionable insight with wizard-based tools that enable end users to create sophisticated reports. Microsoft Dynamics CRM Online gives people rapid, relevant access to reporting and data so they can make faster, better-informed decisions.

Customize and extend your Microsoft Dynamics CRM Online solution through easy-to-use wizards and point-and-click customization tools. Connect your CRM data with existing business system data in real-time by leveraging native Web services.

Benefits

Using your Microsoft Internet Explorer Web browser, you can quickly create your online CRM solution and begin transforming your business without complicated technology server setup.

Microsoft Dynamics CRM Online helps ensure that your customer data is available when and where it's needed and in the necessary format—through the user interface, Web services interface or as an exported file.

With Microsoft Dynamics CRM Online, users can quickly design workflows to standardize and streamline their activities, automate repetitive tasks and enable the consistent execution of marketing, sales and service processes to ensure your best business practices work as they should. Microsoft Dynamics CRM Online can fit the unique needs of any size business and can adapt and grow as your company grows without expensive upgrades to hardware.